Conditions d’utilisation

Terms of Service

Overview

Welcome to Jude Marlowe! "We," "us," and "our" refer to Jude Marlowe. Jude Marlowe operates this store and website, including all related information, content, features, tools, products, and services, to offer you, the customer, a curated shopping experience (the "Services"). Jude Marlowe is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use our Services.

Section 1 – Access and Account

By accepting these Terms of Service, you represent that you are of legal age in your country, state, or province of residence, and that you have given consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services — including accessing or browsing our online stores or purchasing products or services — you may be asked to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 – Our Products

We have made every reasonable effort to accurately display our products and services in our online stores. However, the colors or appearance of products may vary depending on the device used and its settings.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match what is shown on our site.

All product descriptions may be changed at any time, without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and to limit the quantities offered per person, geographic region, or jurisdiction.

Section 3 – Orders

When you place an order, you are making an offer to purchase. Jude Marlowe reserves the right to accept or refuse any order at its sole discretion. An order is not considered accepted until confirmed by Jude Marlowe. Payment must be received and processed before an order is accepted.

Please review your order carefully before confirming it, as it may not be possible to accommodate a cancellation request once an order has been confirmed. If we refuse, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided.

Purchases are subject to our Refund Policy.

You represent that your purchases are intended for personal or household use only, and not for commercial resale or export.

Section 4 – Pricing and Billing

Prices, discounts, and promotions may be changed without notice. The price charged is the price in effect at the time of order and will appear in your confirmation email. Unless otherwise stated, displayed prices do not include taxes, shipping, handling, customs, or import fees.

Online prices may differ from those charged in physical stores or by third parties. Certain promotions may be subject to separate terms; in the event of a conflict, those terms will govern.

You agree to provide accurate and current purchase, payment, and account information. You agree to promptly update your information so that we can complete your transactions.

Offers, discounts, and promo codes cannot be combined. Only one offer may be applied per order.

You warrant that: (i) your payment card information is accurate and complete; (ii) you are authorized to use that card; (iii) charges will be honored by your card issuer; and (iv) you will pay all amounts due, including applicable taxes and fees.

Section 5 – Delivery and Shipping

We are not responsible for delivery delays. Stated delivery times are estimates and are not guaranteed. We disclaim all liability for delays caused by carriers, customs procedures, or events beyond our control. Risk of loss passes to you once products are handed over to the carrier.

Section 6 – Intellectual Property

The Services and all their content (trademarks, text, images, videos, graphics, customer reviews, etc.) are the property of Jude Marlowe, its affiliates, or its licensors, and are protected by intellectual property laws.

These Terms authorize you to use the Services solely for personal, non-commercial purposes. Any unauthorized reproduction, distribution, or exploitation is prohibited without our prior written consent.

The Jude Marlowe names, logos, and slogans are registered trademarks. Any unauthorized use is prohibited. Shopify trademarks belong to Shopify. Other trademarks belong to their respective owners.

Section 7 – Optional Tools

We may provide access to third-party tools over which we have no control and for which we bear no responsibility. These tools are provided "as is," without warranty. Use of these tools is at your own risk.

Section 8 – Third-Party Links

The Services may contain links to third-party websites. We are not responsible for their content or for any damages arising from your use of them. Any transaction with a third party is solely your responsibility.

Section 9 – Relationship with Shopify

Although our store is powered by Shopify, all sales are made exclusively between you and Jude Marlowe. Shopify shall not be held liable for any claim related to your purchases.

Section 10 – Privacy Policy

Personal data collected is subject to our Privacy Policy as well as Shopify's. By using the Services, you acknowledge that you have read and understood these policies.

Section 11 – Reviews and Feedback

By submitting any content (reviews, suggestions, comments), you grant us a worldwide, royalty-free, perpetual license to use it for any purpose. You warrant that you hold the necessary rights to that content.

Section 12 – Errors and Omissions

We reserve the right to correct any error or inaccuracy and to cancel an order if necessary, without prior notice.

Section 13 – Prohibited Uses

Any illegal, fraudulent, abusive use, or use that infringes on the rights of third parties, is strictly prohibited. We may suspend or terminate your access to the Services in the event of a violation.

Section 14 – Termination

We may terminate your access to the Services at any time. Provisions that, by their nature, should survive termination will remain in effect.

Section 15 – Disclaimer of Warranties

The Services and products are provided "as is" and "as available," without express or implied warranty, to the fullest extent permitted by law.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Jude Marlowe and its partners shall not be liable for any direct or indirect damages arising from your use of the Services or products.